Coronavirus Updates

Visit for a great list of resources on COVID-19 and what to do while in isolation.

COVID-19 UPDATE: April 2/20

In The Media Today: “The Forgotten Sector in the Covid-19 Fight”

Thank you to The Toronto Star and Columnist Bob Hepburn for shining some light on the effects of COVID-19 on the developmental services sector. Our incredible employees continue to work tirelessly to keep our community safe and healthy. Read the article here.

COVID-19 UDPATE: April 1/20

Event Cancellations

Due to the ongoing COVID-19 pandemic, we have cancelled all of our upcoming events up until July 1, 2020.

These cancellations include, but are not limited to:

  • Easy-Roller Bowl-A-Thon Saturday May 2
  • Bingo Bowling Extravaganza Friday May 22, 2020
  • Community Living Week at Great Wolf Lodge: May 12-16, 2020 (Great Wolf lodge has contacted reservation holders for refunds)
  • Waterpark After Dark: Friday May 16, 2020 
  • Family Fun Fair: Saturday June 13, 2020

If you have any questions or concerns, please contact Information & Membership Services at 647-426-3220 or email

COVID-19 UDPATE: March 26/20

Home and Family Visits

The ongoing COVID-19 pandemic continues to have an impact on many aspects of our lives. Every day, we all take new social distancing and other preventative measures to ensure our safety and that of the people around us.

In keeping with such practices, Community Living Toronto (CLTO) is temporarily suspending all home and family visits to and from our residential programs effective March 27, 2020. This means that individuals supported by CLTO will not be able to visit their family homes or enjoy visits from family members while in service.

This is a very difficult decision that we feel is necessary to protect the safety of both the people we support and our staff during this unprecedented time. CLTO staff will make every effort to minimize the impact of this decision and offer alternatives such as phone calls and virtual meetups.

Recognizing the impact of this decision, we will review this policy on April 9 and every two weeks after that for as long as this policy is in effect.

Individualized Support and LIGHTS Programs

This policy does not apply to individuals supported through the Individualized Support and LIGHTS programs because they receive support from their families as part of their service model. Families and individuals in these programs are encouraged to practice active screening of any visits and practice social distancing to limit exposure to COVID-19. Individuals and families will be briefed by managers and supervisors on how to remain safe during the COVID-19 crisis, including hand washing, social distancing, and when to seek medical advice. CLTO staff supporting individuals in the Individualized Support and LIGHTS programs will adhere to CLTO policy regarding COVID-19 prevention, including use of personal protective equipment where necessary.

Individuals Returning from Visits

Some individuals in support with CLTO are staying with family for previously scheduled visits and will be returning to their residential program. Prior to returning, individuals in support and anyone who interacted with them will be asked a series of screening questions to gauge their exposure to COVID-19 and possible risk to others at CLTO. Individuals and families who do not pass this screening will be asked to delay their return and monitor for symptoms for fourteen (14) days.

Individuals who pass the screening will be monitored for COVID-19 symptoms for fourteen (14) days on their return.

Thank you for your patience and understanding as we manage the COVID-19 pandemic.

Click here to download a PDF version of this message.

COVID-19 Update: March 25/20

Ontario provides significant additional support to Developmental Services

The COVID-19 pandemic is having a particular impact on people with intellectual disabilities, their families, and the not-for-profit agencies that support them. The Government of Ontario released its Economic Update today, showing how the province plans to further combat the COVID-19 outbreak and its ripple effects across the province.

Today’s economic update recognizes the impact of COVID-19 and provides significant additional financial support for immediate relief and throughout the crisis. An additional $20M, in addition to the $20M previously announced as part of the State of Emergency Funding on 17th March, brings the total investment to $40M. This demonstrates that the Government understands our specific requirements and will have our backs as the situation develops. On behalf of the people we support and their families, we thank Minister Todd Smith, his staff and the Ford government for their support during this unprecedented crisis.

“Protecting the health and well-being of all Ontarians, including the staff and individuals in our developmental services sector, is our government’s number one priority,” said Todd Smith, Minister of Children, Community and Social Services. “Today, our government introduced Ontario’s Action Plan 2020: Responding to COVID-19. This update is the first phase in our government’s plan to respond to and address the COVID-19 outbreak, and included an additional $20-million investment in developmental services residential facilities, gender-based services and protective care for children and youth. This investment will ensure resources are in place to protect the health and well-being of our communities.”

We are pleased to see the following key investments to support people directly in response to the COVID‐19 outbreak such as:

  • An additional 4,700 children to be supported through the Special Services at Home program in 2020–21;
  • supporting additional staffing;
  • respite for caregivers impacted by school closures;
  • personal protective equipment and supplies;
  • transportation costs to minimize client exposure;
  • Covering outbreak‐related costs, including additional cleaning costs, food and shelter; and
  • Expanding access to temporary emergency assistance for people in financial need with no access to financial support and simplifying the application process to help people quickly;

We look forward to working with agencies in the sector across the province to identify specific priorities in response to this crisis.

We understand that this is an initial investment. The Government has consistently made it clear that they understand the many challenges, including financial challenges, still facing those with developmental disabilities, their families and the agencies that support them during this crisis. We know they are committed to continuing to work with us to address them. We in developmental services recognise that this is the challenge of a generation. We will continue to all do our part to get through this together.

Michelle Brooks, Chair, Provincial Network

Chris Beesley, CEO, Community Living Ontario

Darren Connolly, President, OASIS

Click here to download a PDF version of this message.

COVID-19 Update: March 25/20

Closure of Community Living Toronto Respite and Day Programs

The COVID-19 pandemic continues to impact our lives in many ways. As the situation evolves, we must all adapt and do our best to “plank the curve” of infection and spread.

To that end, Community Living Toronto is temporarily closing our respite programs for children and adults at the following sites:

  • TREADD Respite Program
  • Ennerdale Respite Program
  • Lawson
  • McMillan
  • Wellesworth Dr
  • Gilley Rd

These sites will be closed from end of day Wednesday, March 25, 2020 to Tuesday, April 14, 2020.

In addition to these measures, CLTO is also extending the closure of our day programs beyond our initial announcement of Friday, March 27, 2020. Our day programs will now remain closed until Tuesday, April 14, 2020.

We hope to be able to open these programs sooner if the situation allows. Please monitor Community Living Toronto communications via email and social media for further updates.

We recognize that this is a very difficult time for individuals in support and their families. While our physical sites are closed, we remain available to support families as needed through the crisis. Please contact the manager or supervisor responsible for your program if you need additional support. We will also be communicating frequently with resources for individuals and their families to help cope through this difficult time.

Thank you for your continuing patience as we manage through the crisis.

Click here to download a PDF version of this message.

COVID-19 Update: March 20/20

A Message from Todd Smith, Minister of Children, Community, and Social Services

The COVID-19 pandemic has changed our lives significantly over a very short period of time. Despite all these changes, one thing remains constant: the dedication of our frontline workers to supporting people in the community.

Earlier today, Todd Smith, our Minister of Children, Community, and Social Services, sent us this message recognizing the hard work of our staff. You’ll find it below, across our social media channels (Twitter, Facebook, etc). Please share it as widely as you can. The hard work of our frontline workers is making a real difference in a difficult time. Thank you for all that you’re doing.


Brad Saunders, Chief Executive Officer, Community Living Toronto

Click here to watch Minister Todd Smith’s message on YouTube.

COVID-19 Update: March 18/20

Access to 20 Spadina Rd and Regional Offices

The COVID-19 pandemic continues to unfold and impact our lives in many ways. As the crisis evolves, we are adapting to ensure the health of the people we support and our staff. Beginning today, we are limiting access to the following offices:

  • Head Office (20 Spadina Rd)
  • Central Regional Office (20 Spadina Rd)
  • Etobicoke Regional Office (295 The West Mall, Suite 204)
  • Scarborough Regional Office (1712 Ellesmere Rd)
  • North York Regional Office (1122 Finch Ave W, Unit 18)

Access to these offices will be limited to essential staff and deliveries until further notice. We are taking this step to ensure continuity of key corporate services and promote social distancing. Doors to 20 Spadina Rd and the Regional Offices will be locked during business hours to all but essential staff based in the building and to necessary deliveries. CLTO corporate services continue to operate across the organization and staff continue to be accessible by phone or email.

For more information, please contact the Information and Membership Line at 647-968-0650.

Thank you for your flexibility and dedication as we work through the crisis.

Click here to download a PDF version of this message.

COVID-19 Update: March 16/20

Program Closures

Due to the ongoing COVID-19 pandemic, Community Living Toronto (CLTO) has decided to close all day programs from Wednesday, March 18, 2020 to Friday, March 27, 2020.

The following Community Living Toronto programs are impacted by this closure:

  • Adult Development Program (ADP) – Etobicoke ADP, Central ADP, North York ADP, and Scarborough ADP
  • Supported Work and Community Activities (SWACA) – Warden Woods, Scarborough SWACA, North York SWACA, Manson, and Judson
  • Creative Village Studio
  • Coffee Den
  • Kingston Rd. Alternative Sensory Integrative Program (KASIP)
  • Foster Connections
  • Community Junction
  • Gooderham
  • Fosters Clubhouse

Group homes and other residential settings remain open and fully supported during this closure. This measure will allow CLTO to focus on ensuring safety in programs that remain open and plan for how best to continue services when our day programs reopen.

We are treating Tuesday, March 17, 2020 (tomorrow) as business as usual in our day programs to give individuals in support and families some time to prepare for the closure. We ask that anyone who can stay home avoid our day programs on Tuesday, March 17, 2020.

Staff impacted by this decision will be paid as usual during the closure. Staff whose base position is at one of the programs above that is being closed will be redeployed to support operations elsewhere in the organization.

This decision is based on best advice from Public Health authorities regarding social distancing and avoiding large gatherings of people.

This is a difficult decision that we know will have immediate impacts on the people we support, their families, and our staff. Families who experience a crisis during this period should call the manager or supervisor responsible for their program. We will do everything we can to support individuals and families during this difficult time.

If you have any questions or concerns please contact the Information & Membership Services line at 647-426-3220 or email us at

Click here to download a PDF version of this message.

COVID-19 Update: March 13/20

The past several days have seen significant and remarkable developments related to COVID-19. Community Living Toronto (CLTO) is taking several measures to minimize the impact of the ongoing COVID-19 pandemic on the people we support and our staff.

To read more, please click the link below:

Click here to read the full version of this message.