COVID-19 Update: March 18th, 2020


The COVID-19 pandemic continues to unfold and impact our lives in many ways. As the crisis evolves, we are adapting to ensure the health of the people we support and our staff.

Beginning today March, 18th, we are limiting access to the following offices:

  • Head Office (20 Spadina Rd)
  • Central Regional Office (20 Spadina Rd)
  • Etobicoke Regional Office (295 The West Mall, Suite 204)
  • Scarborough Regional Office (1712 Ellesmere Rd)
  • North York Regional Office (1122 Finch Ave W, Unit 18)

Access to these offices will be limited to essential staff and deliveries until further notice. We are taking this step to ensure continuity of key corporate services and promote social distancing.

Doors to 20 Spadina Rd and the Regional Offices will be locked during business hours to all but essential staff based in the building and to necessary deliveries. CLTO corporate services continue to operate across the organization and staff continue to be accessible by phone or email.

For more information, please contact the Information and Membership Line at 647-968-0650. Thank you for your flexibility and dedication as we work through the crisis.

COVID-19 Update – March 16, 2020

Due to the ongoing COVID-19 pandemic, Community Living Toronto (CLTO) has decided to close all day programs from Wednesday, March 18, 2020 to Friday, March 27, 2020.

The following Community Living Toronto programs are impacted by this closure:

The COVID-19 pandemic continues to unfold and impact our lives in many ways. As the crisis evolves, we are adapting to ensure the health of the people we support and our staff.

  • Adult Development Program (ADP) – Etobicoke ADP, Central ADP, North York ADP, and Scarborough ADP
  • Supported Work and Community Activities (SWACA) – Warden Woods, Scarborough SWACA, North York SWACA, Manson, and Judson
  • Creative Village Studio
  • Coffee Den
  • Kingston Rd. Alternative Sensory Integrative Program (KASIP)
  • Foster Connections
  • Community Junction
  • Gooderham
  • Fosters Clubhouse

Groups homes and other residential settings remain open and fully supported during this closure. This measure will allow CLTO to focus on ensuring safety in programs that remain open and plan for how best to continue services when our day programs reopen.

We are treating Tuesday, March 17, 2020 (tomorrow) as business as usual in our day programs to give individuals in support and families some time to prepare for the closure. We ask that anyone who can stay home avoid our day programs on Tuesday, March 17, 2020.

Staff impacted by this decision will be paid as usual during the closure. Staff whose base position is at one of the programs above that is being closed will be redeployed to support operations elsewhere in the organization.

This decision is based on best advice from Public Health authorities regarding social distancing and avoiding large gatherings of people.  

This is a difficult decision that we know will have immediate impacts on the people we support, their families, and our staff. Families who experience a crisis during this period should call the manager or supervisor responsible for their program. We will do everything we can to support individuals and families during this difficult time.

If you have any questions or concerns please contact the Information & Membership Services line at 647-426-3220 or email us at

COVID-19 Update: March 13, 2020

The past several days has seen significant and remarkable developments related to COVID-19. Community Living Toronto (CLTO) is taking several measures to minimize the impact of the ongoing COVID-19 pandemic on the people we support and our staff.

1.     Continuity of Services

CLTO will continue to operate all of our residential, day, respite, fee-for-service and community supports programs. At this time, we are not cancelling or closing any of our programs.

2.     Passive Screening

As of this morning, all Community Living Toronto sites have implemented passive screening protocols. Anyone experiencing fever, new cough, difficulty breathing, and other flu-like symptoms is asked to refrain from visiting Community Living Toronto. The attached poster from the Ministry of Health is posted at every entrance to CLTO sites across the organization.

3.     Active Screening

Beyond passive screening, CLTO is implementing active screening measures at all respite sites across the organization. This means that anyone entering these sites will be asked if they are experiencing symptoms and have a connection to possible or confirmed COVID-19 cases. Anyone who meets these criteria will be asked to delay their visit to CLTO. All group homes will also implement this protocol for visitors, such as family or other guests.

4.     Regular Monitoring

CLTO staff are regularly monitoring individuals in support with Community Living Toronto per usual protocols. Staff will report any COVID-19 symptoms to managers or supervisors. As a reminder, this includes fever, new cough, difficulty breathing, and other flu-like symptoms.

5.     Communications

This is a concerning and difficult time for all of us. The COVID-19 pandemic is a quickly changing situation. In order to fulfil our mission and support those who depend on us, all Community Living Toronto staff will give our best effort each and every day. We will work together and support each other in the calm, sensitive, and professional manner that we do every day.

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