Terms of Use – Cltoronto.ca

1- Welcome

Please read the following Terms of Use carefully.

These Terms of Use (the “Terms”, “Terms of Use”, or “Agreement”) govern your access to and use of the websites, digital services, online content, and affiliated digital properties operated by or on behalf of Community Living Toronto (“CLTO”, the “Association”, “we”, “our”, or “us”) (collectively, the “Sites”).

By accessing or using the Sites, you signify that you have read, understood, and agree to be legally bound by these Terms of Use and all applicable laws and regulations.

If you do not agree to these Terms of Use, you must not access or use the Sites.

We recommend that you print or save a copy of these Terms of Use for your records.

2- Agreement to these Terms

Your access to and use of the Sites constitutes your agreement to these Terms of Use as they may be amended from time to time.

Certain portions of the Sites, affiliated digital properties, programs, microsites, registrations, services, platforms, or third-party tools may be subject to additional terms, notices, policies, or agreements.

In the event of a conflict between these Terms of Use and any supplemental terms applicable to a specific service or platform, the supplemental terms will govern to the extent of the conflict.

3- Changes to these Terms

CLTO reserves the right, in its sole discretion, to modify or update these Terms of Use at any time without prior notice.

Changes will be posted on the applicable Site and the “Last revised” date will be updated accordingly.

Your continued use of the Sites following the posting of revised Terms of Use constitutes your acceptance of those changes.

4- Permitted Use of the Sites

You may access and use the Sites solely for lawful, personal, informational, community, educational, fundraising, or organizational purposes related to CLTO’s activities and services.

You agree not to use the Sites in any manner that:

• is unlawful or unauthorized;
• interferes with the operation, security, or accessibility of the Sites;
• attempts unauthorized access to the Sites or related systems;
• introduces malicious code or harmful technologies;
• improperly scrapes or extracts information from the Sites;
• impersonates another person or organization;
• or otherwise damages, disables, overburdens, or impairs the Sites or another person’s use of the Sites.

5- User Submissions and Communications

Certain portions of the Sites may permit users to submit information, communicate with CLTO, register for events or services, subscribe to communications, or otherwise provide content or materials.

You are solely responsible for the accuracy, legality, and appropriateness of any information or materials you submit.

You agree not to submit any information or content that:

• is unlawful, defamatory, abusive, harassing, discriminatory, fraudulent, or otherwise objectionable;
• infringes the rights of another person or entity;
• contains malicious software or harmful code;
• or violates applicable laws or regulations.

CLTO reserves the right, but not the obligation, to remove or restrict access to submissions or content that CLTO reasonably believes violate these Terms or applicable laws.

6- Intellectual Property

The Sites and all content made available through the Sites, including text, graphics, logos, images, videos, designs, documents, software, branding, and other materials (collectively, the “Content”), are owned by CLTO or used under license or permission and are protected by applicable intellectual property laws.

Except as expressly permitted by law or these Terms of Use, the Content may not be copied, reproduced, distributed, modified, republished, displayed, transmitted, or otherwise used without prior written permission from CLTO or the applicable rights holder.

Users may download or print limited portions of the Sites solely for personal, non-commercial, or informational purposes provided that all copyright and proprietary notices are retained.

7- Third-Party Websites and Services

The Sites may contain links to or integrations with third-party websites, services, applications, or platforms that are not owned or operated by CLTO.

Third-party services may include, without limitation:

• Google Analytics;
• Microsoft Forms;
• Shopify;
• MailChimp;
• Blackbaud/Raiser’s Edge;
• Constant Contact;
• event registration tools;
• donation platforms;
• or other external services.

CLTO does not control and is not responsible for the content, availability, privacy practices, terms of use, or operations of third-party websites or services.

Your use of third-party websites or services may be governed by separate terms, policies, and agreements established by those third parties.

The inclusion of links or integrations does not imply endorsement or approval by CLTO.

8- Accessibility

CLTO is committed to accessibility and inclusion.

We strive to make the Sites and related digital content accessible and usable for people with disabilities in accordance with applicable accessibility legislation and standards.

If you experience accessibility barriers relating to the Sites, please contact CLTO using the contact information provided below.

9- Disclaimer of Warranties

The Sites and all content made available through the Sites are provided on an “as is” and “as available” basis without representations, warranties, conditions, or guarantees of any kind, whether express, implied, statutory, or otherwise.

To the fullest extent permitted by law, CLTO disclaims all warranties and conditions, including warranties relating to accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, security, and uninterrupted availability.

CLTO does not warrant that the Sites will operate without interruption or error, that the Sites will be free of viruses or harmful components, or that defects will be corrected.

Information provided through the Sites is intended for general informational purposes only and should not be relied upon as legal, medical, financial, clinical, or other professional advice.

Users should seek appropriate professional advice relating to their specific circumstances.

10- Limitation of Liability

To the fullest extent permitted by law, CLTO and its directors, officers, employees, volunteers, agents, contractors, service providers, affiliates, and representatives will not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

• the use of or inability to use the Sites;
• reliance on information provided through the Sites;
• third-party websites or services;
• unauthorized access to information;
• viruses or harmful technologies;
• or any interruption or failure of the Sites.

Without limiting the generality of the foregoing, CLTO will not be liable for any loss of data, loss of business, loss of opportunity, loss of profits, or other economic loss arising from the use of the Sites.

11- Privacy

Your use of the Sites is also subject to CLTO’s Privacy Policy, which is incorporated by reference into these Terms of Use.

Please review the Privacy Policy carefully to understand how personal information is collected, used, disclosed, and protected.

12- Termination and Suspension

CLTO reserves the right, in its sole discretion and without notice, to restrict, suspend, or terminate access to all or part of the Sites at any time for operational, security, legal, or administrative reasons.

CLTO may also remove or disable access to content or submissions that it reasonably believes violate these Terms of Use or applicable laws.

13- Governing Law

These Terms of Use and all related matters shall be governed exclusively by the laws of the Province of Ontario and the applicable laws of Canada.

You irrevocably attorn to the exclusive jurisdiction of the courts of Ontario in relation to all matters arising from or relating to the Sites or these Terms of Use.

14- General Provisions

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No waiver of any provision of these Terms of Use shall constitute a further or continuing waiver of that provision or any other provision.

These Terms of Use constitute the entire agreement between you and CLTO relating to the use of the Sites unless supplemented by additional terms applicable to specific services, programs, or platforms.

15- Contact Us

If you have any questions, or would like to contact us, you may send an email to PrivacyOfficer@cltoronto.ca.

You may also write to us at:

Community Living Toronto
20 Spadina Rd
Toronto, ON M5R 2S7