Community Living Toronto
20 Spadina Road
Toronto, ON M5R 2S7

Corporate Services: 416.968.0650 | Information and Membership: 647.426.3220 | contactus@cltoronto.ca

Media Inquiries: media@cltoronto.ca  

*Please note: aside from Life Plans and Respite, Community Living Toronto does not take applications for individuals over the age of 16.

All applications for supported living, community participation supports, and case management for those over the age of 16 must go through Developmental Services Ontario, who can be reached at 1-855-372-3858.

Feedback and Complaints

Share Your Experience

We’re listening, and we welcome your feedback, positive or negative. Your voice helps us grow, reflect, and improve the services we provide.

We are committed to being responsive and transparent when handling complaints and we encourage everyone - people we support, caregivers, and community members - to share their experiences with us.

To provide feedback or make a complaint:

• Complete the Outline of Concerns Form at this form to describe your concern, or
• Contact the Community Information Line at (647) 426-3220, select #4 to leave a message on the complaint inbox.

For privacy concerns contact the CLTO Privacy Officer at PrivacyOfficer@cltoronto.ca.

LAND ACKNOWLEDGMENTS  

TORONTO

We acknowledge the land we are meeting on is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. We also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit.

SCARBOROUGH

The land I am standing on today is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. I also acknowledge that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.

WHITCHURCH -STOUFFVILLE 

The land on which we gather is the traditional territory of the Wendat, Anishinabek (ah-nish-nah-bek) Nation, the Haudenosaunee (ho-den-oh-sho-nee) Confederacy, the Mississaugas of Scugog (skoo-gog), Hiawatha (hi-ah-wah-tha), and Alderville First Nations and the Métis (may-tee) Nation. This territory was the subject of the Dish With One Spoon Wampum Belt Covenant, an agreement between the Iroquois Confederacy and the Ojibwe and allied nations to peaceably share and care for the resources around the Great Lakes. The treaties that were signed for this particular parcel of land are collectively referred to as the Williams Treaties of 1923.

MEDIA DISCLAIMER 

In return for being permitted to participate in a Community Living Toronto event, I consent to the use of my name, likeness, voice, voice likeness, and the taking, use or publication of any photograph, video, audio, or video and audio recording of me by or on behalf of Community Living Toronto or its advertising and promotional agencies in all forms of media whatsoever, including newspapers, magazines, radio, television, DVD, film and the Internet now or hereafter known throughout the world in perpetuity without further compensation, permission or notification.  I agree that Community Living Toronto is the owner of any such photograph, video, audio, or video and audio recording.  If I am signing a release as a parent or guardian of a child/children under 18 years of age participating in or attending a Community Living Toronto, I provide this consent on behalf of the child/children.

PRIVACY STATEMENT

Your privacy is important to us.  Any personal information you provide may be used to fulfill your requests for information, to assist in providing support and services and to keep you up-to-date on important issues, volunteering or fundraising opportunities.  Our Privacy Principles are available from our Privacy Officer at 416-968-0650 or Privacy0fficer@cltoronto.ca

CLTO is in Compliance with the Broader Public Sector Accountability Act, 2010 and associated Directive.

For access to any associated policies contact the privacy officer at Privacy0fficer@cltoronto.ca