COVID-19 Measures and Program Updates at CLTO

Find out what's happening with our supports and services and learn about our current COVID-19 measures, including visits, staff safety, and office protocols.

COVID-19 Measures


Online screening measures are in place at all our sites. Our staff are trained and continuously supported in infection prevention and control, cleaning, and disinfection protocols.

Rapid Antigen Testing

As of December 24, 2021, all staff in our group homes and respite programs must do Rapid Antigen Tests twice a week. CLTO provides the tests, which staff self-administer outside when they arrive at their shift.

Staff Vaccination Status

All staff who provide direct support or work in an environment where individuals are supported are fully vaccinated against COVID-19.

Visits to CLTO Residences

In keeping with provincial guidelines, all visits to CLTO sites must be pre-scheduled with as much notice as possible. You can book your visit here. Only visitors who are fully vaccinated, or able to show proof of a negative COVID-19 test within 24 hours prior to the visit, will be permitted for indoor visits. You will need to wear a mask and practice physical distancing throughout your visit.

Visits with an unvaccinated family member or friend who has not provided a negative COVID-19 test will be permitted to occur outdoors if all parties wear full personal protective equipment (PPE), including a medical/procedural mask and face shield, and use physical distancing of six feet between visitors for the duration of the visit.

Specific CLTO sites may be subject to further restrictions beyond these guidelines. Please consult with the site supervisor or manager with questions regarding site-specific restrictions.

Should changes to these rules be necessary or mandated by the provincial government, we will implement them without delay and notify you immediately.

If you have any questions or concerns, please contact your CLTO supervisor or email us at

CLTO Offices

CLTO has taken steps to significantly limit the number of people entering our offices across the city. Only essential staff are permitted entry to our offices, and anyone entering must wear a mask and be actively screened before proceeding into the building. Staff entering our offices are required to wear facial protection (eye protection and a mask) during their workday. In some cases, a physical barrier can replace the need for eye protection.

Only an employee's immediate supervisor can authorize them to work from or access a CLTO office.

Events Across CLTO

On the advice of public health authorities and in compliance with City of Toronto restrictions on gatherings and permitted events, we have cancelled all scheduled in-person events across the organization.


Program Updates

Community-Based Supports

(Individualized Supports, LIGHTS, APSW, Family Supports, Home Management and Supported Independent Living)

Many individuals supported or affiliated with CLTO live independently in the community with some or infrequent services from CLTO. We continue to reach out and support new and existing families with children and adults living at home remotely or through safe drop-offs of necessary items. We have recommended that people living independently heed Public Health advice around indoor visits, masking, and vaccination. We have provided PPE to households or visiting staff where physical distancing is not possible.

Community Junction

Closed until further notice.

Community Participation Supports (CPS)

Closed until further notice.

Creative Village Studio

Closed until further notice.

Employment Supports

As much as possible, our employment supports continue to match individuals seeking work to opportunities. We also continue to support individuals who are working in CLTO-facilitated placements.

Group Homes

People living in CLTO's group homes have been receiving meaningful virtual and in-person day supports in their homes.

We are ensuring that all group homes have the technology to keep the people we support happy and connected to their families and friends. Please contact your site supervisor to arrange phone calls, FaceTime chats, or other virtual connections with your loved ones.

Individualized Passport Supports

The Passport Team has continued to support individuals with their Passport funding throughout the pandemic. With the help of technology, staff have been providing virtual supports to many. Staff have also been providing in-person supports when possible while following public health guidelines. Passport Intake is ongoing, and we continue to meet with individuals from both the community and from CLTO residential services. As our communities begin to re-open and activities become available, we will resume community participation supports as possible.

Respite (Adult)

Adult respite continues to be temporarily closed in response to the ongoing pandemic, and respite options currently in the permanent homes of vulnerable people have additional risks and considerations in the reopening plans.

Sibley is going through renovations and will be an exciting, refreshed and innovative option of respite for adults living with developmental disabilities. Updates will come as they become available.

Respite (Children)

Due to the rising demands of Covid-19, and in the interest of safety, Community Living Toronto has come to the difficult decision to postpone services in respite until further notice.

For more information on Children’s Respite, please reach out to Adrineh Bennett at 647-729-0450.

Shadow Lake Centre

Shadow Lake Weekends: Jan 7-9 and Jan 14-16 weekends have been cancelled. The Jan 28-30 weekend session is TBD; a decision will be made by Jan 14.

Spring Break: February 21-25 (age 18+)

March Break: March 14-18 (age 7-17)

Apply for Shadow Lake Breaks and Summer Camp 2022 on

For questions, please contact the Shadow Lake office at 905.640.6432 or

Virtual Offerings

We continue to offer virtual day supports as part of our menu of options at CLTO. These programs are offered via Zoom from 10 AM to 3 PM every day by trained CLTO facilitators. Activities include exercise classes, karaoke, and movie screenings.