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DISCLAIMER: The materials provided on www.cltoronto.ca (the “Site”) are for educational and informative purposes only, do not constitute legal or professional advice, and are not guaranteed to be accurate, complete or up-to-date. You should not rely on the information herein without seeking professional advice. The Site contains links to third-party websites, which are not under our control and Community Living Toronto makes no representations or recommendations as to the accuracy of the information therein. Use of and reliance on any information or materials provided on this Site or any linked website is at your own risk.
The use of CLTO’s learning resources are free to be used and duplicated.
CONTACT
Response Team for CL Toronto Staff
647-729-3657
Please use this phone number for non-emergency help. This phone line will be answered by CL Toronto’s Health Team.
covidteam@cltoronto.ca
Please use this email address to give feedback on this online guide or pose new non-urgent questions.
Call 911 in case of:
Fire, Police, or Medical Emergency
Or if anyone under care exhibits any of the following symptoms:
- Difficulty breathing
- Can’t keep fluids down (severely dehydrated)
- Altered mental status
If you are a CL Toronto Staff Member reaching out to 911, please also call the Response Team number above (647-729-3657) afterwards keep them alerted of the situation.
DIRECTIVES AND MEMOS
What to do when supporting an individual who is displaying symptoms (last updated 28/1/2022)- CLTO Testing and Clearance Guidance for Individuals in Service (last updated 13/04/2022)
- Directive for Transporting Individuals in Service (last updated 27/01/2021, reviewed January 2022)
- Cleaning, Laundry, and Waste Disposal Protocol (last updated 13/1/2022)
- Intake and Transitions Post COVID-19 Directive (last updated 19/8/2021, reviewed January 2022)
- Work Requirements for Work-Home Isolation (last updated 24/1/2022)
- CLTO Testing and Clearance Guidance (last updated 18/1/2022)
Visits
- Family Visits and External Outings Directive (last updated 11/1/2022)
- Protocol for Passive and Active Screening (last updated 11/1/2022)
- Pre Screening Questions Poster (last updated 11/1/2022)
- Active Screening Questions Poster (last updated 11/1/2022)
- Active Screening Questions and Script (last updated 11/1/2022)
- Staff and Visitors Log (last updated 11/1/2022)
Outbreak Management
- Outbreak Management Protocol (last updated 13/1/2022)
- Outbreak Management Protocol Visual Chart (last updated 13/1/2022)
Vaccines
- COVID-19 Immunization Directive – Staff and Essential Visitors (last updated 07/3/2022)
- COVID-19 Immunization Directive – Individuals Served (last updated 11/1/2022)
TOOLS & TRAINING
Identifying and Managing Symptoms
- Symptoms Checklist (last updated 22/12/2020)
- Chronic Pain Scale for Nonverbal Adults with IDs (last updated 22/12/2020)
- Identifying Potential Symptoms in Nonverbal Individuals (last updated 22/12/2020)
- Respiratory Status Monitoring Revised 2020 (last updated 22/12/2020)
- Signs of Respiratory Distress (last updated 22/12/2020)
Personal Protective Equipment (PPE)
How do I:
- Know when to use PPE’s (last updated 18/11/2020)
- Properly Put On (Donning) PPE’s (last updated 08/4/2020)
- Properly Take Off (Doffing) PPE’s (last updated 08/4/2020)
PPE use
- Guide for PPE Use (last updated 13/1/2022)
- Updated IPAC recommendations of when to use PPE (last updated 22/4/2020)
- PPE Kits in CLTO sites Memo (last updated 08/4/2020)
- Contact and Droplet Precautions (last updated 22/4/2020)
- Face Shield Assembly and Sanitize (last updated 14/5/2020
- How to Videos
- CLTO PPE Training Video (last updated 31/3/2020)
- Putting on PPE (last updated 31/3/2020)
- Taking off PPE (last updated 31/3/2020)
- Putting on a gown (last updated 31/3/2020)
- 7 steps of Hand Hygiene (last updated 31/3/2020)
Fitted N95 Masks
- Video: Using Fitted N95 Masks: N95 Respirator Education Video.mp4 (last updated 24/12/2021)
- Putting on Flatfold N95 Respirator | Public Health Ontario (last updated 24/12/2021)
- Taking off Flatfold N95 Respirator | Public Health Ontario (last updated 24/12/2021)
Rapid Antigen Testing
COVID-19 Guidance: Considerations for Rapid Antigen Point-of-Care Screening (gov.on.ca) (last updated 13/05/2022)
Virus Respiratory (Combined Throat and Both Nostrils) Specimen Collection Instructions | Public Health Ontario (last updated 13/05/2022)
COVID-19 Rapid Antigen Test: Sample Collection for Omicron – YouTube (last updated 13/05/2022)
Oral / Nasal Collection Instructions for RAT (ontariohealth.ca) (last updated 13/05/2022)
Prevention
How do I:
- Know the difference: Self-Monitoring, Self Isolation, or Quarantine and when to do which (last updated 31/3/2020)
- Keep Surfaces Clean (last updated 15/3/2020)
- Self-Isolate While Working (last updated 31/3/2020)
- How to Self-Monitor (last updated 29/09/2020)
Training
How do I:
- COVID-19 IPAC Fundamentals Training (For Non-Clinical Staff) (last updated 11/2/2021)
- Physical Distance (last updated 31/7/2020)
- Perform CPR/Use an AED (last updated 16/4/2020)
Q&As
+ Self Isolation
+ Mandatory Quarantine/Isolation
+ Compensation for time off due to COVID-19
+ Refusal / Reluctance to Work
+ Other Return to Work Scenarios
+ Mandatory Training
+ Supporting Persons in Service and Programs
+ SOR Report to the Ministry
+ Insurance Policy Coverage
+ Meetings
+ Talent Acquisition and Interviewing
ADDITIONAL RESOURCES
- Personal Protective Equipment (PPE) Resources
- PPE Calculator: this spreadsheet calculator provides the number and cost of Personal Protective Equipment required, estimating the number of clients who would be affected by COVID-19 (last updated 12/5/2020).
- Getting PPE & Other Resources. This directory contains details about key suppliers of PPE, information about grocery delivery, as well as potential accommodations for confirmed and non-confirmed cases. Organizations can also use this document to communicate which supplies they may need. (Please note: this directory is updated ongoingly and in real-time).
- Workplace Resources
- Workplace Dynamics during stressful times (last updated 31/3/2020)
- Protocol to Refuse or Stop Work where Health and Safety in Danger (last updated 08/4/2020)
- CLTO’s Employee Assistance Program (last updated 31/3/2020)
- CLTO’s Employee Assistance Program App Information (last updated 1/4/2020)
- MCCSS Serious Occurrence Reporting Guide (last updated 09/4/2020)
- Ontario Ministry of Health COVID-19 Self-assessment (last updated 07/5/2020)
- Communicable Diseases Policy (last updated 10/8/2020)
- Occupational Illness Disease Reporting (last updated 10/8/2020)
- COVID-19 Don’t Let Your Guard Down (03/11/2021)
- COVID-19 Hand Hygiene (last updated 03/11/2021)
- Guidance for Ontario Workplaces (last updated 03/11/2021)
- Laundry (last updated 03/11/2021)
- Public Health Resources
- Public Health Ontario Fact Sheet on When and How to Wear Masks (last updated 10/8/2020)
- Public Health Ontario Fact Sheet on Physical Distancing (last updated 10/8/2020)
- Public Health Ontario Fact Sheet on Non-medical Masks and Face Coverings (last updated 10/8/2020)
- Public Health Ontario Fact Sheet on Mask Use for Non Health Care Workers (last updated 10/8/2020)
- Putting on Flatfold N95 Respirator | Public Health Ontario (last updated 17/12/2021)
- Taking off Flatfold N95 Respirator | Public Health Ontario (last updated 17/12/2021)
- How to deal with Covid19
- Resiliency in Uncertain Times (last updated 08/4/2020)
- Social Stigma Associated with Covid 19 (last updated 31/3/2020)
- General Tips (last updated 31/3/2020)
- Novel Coronavirus Information (video updated 31/3/2020)
- Federal and Provincial Emergency Legislation (last updated 31/3/2020)
All of these and other resources are available on CLTO’s COVID-19 Teams site and our SharePoint COVID-19 site.