COVID-19 Staff Resources

DISCLAIMER: The materials provided on (the “Site”) are for educational and informative purposes only, do not constitute legal or professional advice, and are not guaranteed to be accurate, complete or up-to-date.  You should not rely on the information herein without seeking professional advice. The Site contains links to third-party websites, which are not under our control and Community Living Toronto makes no representations or recommendations as to the accuracy of the information therein.  Use of and reliance on any information or materials provided on this Site or any linked website is at your own risk.

The use of CLTO’s learning resources are free to be used and duplicated.


Response Team for CL Toronto Staff

Please use this phone number for non-emergency help. This phone line will be answered by CL Toronto’s Health Team.
Please use this email address to give feedback on this online guide or pose new non-urgent questions.

Ask a question

Call 911 in case of:

Fire, Police, or Medical Emergency

Or if anyone under care exhibits any of the following symptoms:

  1. Difficulty breathing
  2. Can’t keep fluids down (severely dehydrated)
  3. Altered mental status

If you are a CL Toronto Staff Member reaching out to 911, please also call the Response Team number above (647-729-3657) afterwards keep them alerted of the situation.



Outbreak Management



Identifying and Managing Symptoms

Personal Protective Equipment (PPE)

How do I:

PPE use

Fitted N95 Masks

Rapid Antigen Testing

COVID-19 Guidance: Considerations for Rapid Antigen Point-of-Care Screening ( (last updated 13/05/2022)

Virus Respiratory (Combined Throat and Both Nostrils) Specimen Collection Instructions | Public Health Ontario (last updated 13/05/2022)

COVID-19 Rapid Antigen Test: Sample Collection for Omicron – YouTube (last updated 13/05/2022)

Oral / Nasal Collection Instructions for RAT ( (last updated 13/05/2022)


How do I:


How do I:


View All Answers Here…

+ Self Isolation

+ Mandatory Quarantine/Isolation

+ Compensation for time off due to COVID-19 

+ Refusal / Reluctance to Work

+ Other Return to Work Scenarios

+ Mandatory Training

+ Supporting Persons in Service and Programs

+ SOR Report to the Ministry

+ Insurance Policy Coverage

+ Meetings

+ Talent Acquisition and Interviewing


All of these and other resources are available on CLTO’s COVID-19 Teams site and our SharePoint COVID-19 site.